Answers on setup, security, pricing and integrations — if your question isn't listed, just get in touch.
Approval is done manually by CB Node, within 24 hours of confirming your email address.
In most cases, office@cbnode.at hasn't been added as an installer in the Ajax app yet. Without this entry, CB Node can't access your hub.
14 days for private customers, 30 days for installers/business customers. No credit card required.
No. It's only transmitted once during setup and is never stored permanently.
SQS delivers status changes in real time directly from Ajax, while automatic polling checks your hub at regular intervals. SQS is the recommended, faster option.
By bank transfer or PayPal (invoice issued via PayPal).
You can cancel anytime; cancellation takes effect at the end of the current annual term.
€79 net/year/system, as an add-on to the installer/business plan.
KNX, Loxone, Home Assistant, ioBroker, Node-RED, openHAB, IP-Symcon, plus an open REST API for your own applications.
Yes, certified EN54 fire detectors are integrated directly via Ajax Bridge, independent of the system's arm/disarm state.
Yes, as an installer/business customer — multiple hubs can be managed in a single account. For private customers, an account is designed for a single system.
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